ONE - Forgot Password

Forgot Password

To reset your password, we need some information to verify your identity. If you need further assistance, please contact us.

Username

Middle Name

Date of Birth

Challenge Question

Please answer your security question to continue.

Authenticator Verification

Enter the 6-digit code from your authenticator app (Microsoft Authenticator or Google Authenticator).

Codes refresh every 30s, use the current code in your app.

If you cannot access your authenticator app, please contact DBP Support.

Authenticator Not Configured

Your authenticator app has not been set up yet. Please log in to configure your authenticator before using this recovery option.

Need help? Please contact DBP Support .

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